January Newsletter 2026
As a health and wellbeing management partner, we operate within four key subsectors: hospitality, workplace wellbeing, residential, and education. While many of the services we offer are transferable across these different sectors, this does mean some of the information within our newsletter will not be relevant to all clients, but we hope there is something for everyone.
The last few months have been very busy for us as we have opened 4 new sites, held our annual Rising Star course and coordinated our annual awards and managers conference.
We have also been working on developing our services further and our new compliance system, Compliance Genie, went live across the group last week.
January and February is our busiest period of the year in terms of new member sales, and our teams are focussed on maximising the opportunity New Year resolutions bring.
We very much value every individual client, and we would like to thank you for your continued support.
– Paul Ramsay, Managing Director
MANAGERS CONFERENCE
On Friday 12th December we held our annual manager’s conference and awards ceremony at the Leonardo Hotel Birmingham. The meeting was attended by over 100 employees representing over 80 of our sites around the UK. The day included some brilliant sessions, including an opening keynote from Montell Douglass who is the only British athlete to compete in both the summer and winter Olympics and has also been a competitor on strictly whilst currently hitting the TV screens as gladiator ‘Fire’.
In the evening, we held our annual awards.
The winners were:
Manager of the Year – Sponsored by Topline Pools & Myzone Sara Stewart, Hythe Imperial Health Club
Finalists – Keegan Aranha & Mike Howes
Spa Manager of the Year – Sponsored by Spa Breaks & Ishga
Eva Karlakova, Rena Holborn
Finalists – Claire Tapp, Brands Hatch & Cherelle Welsh, Devona Spa
Corporate Manager of the Year – Sponsored by Lifefitness & Ishga
Emma Blight, FIT
Finalists – Sheree Louise Joseph & Jimmy Higham
Club of the Year – Sponsored by Swimnow Romans Health Club
Finalists – Fashionable Fitness & Juvenate East Midlands
Spa of the Year – Sponsored by One Journey & Ziva
Municipal Spa
Finalists – Rena St Pauls & Devona Spa
Corporate Club of the Year –Sponsored by Tecnhogym
Catterick Leisure Centre
Finalists – The Basement & Zone 10
Newcomer of the Year – Sponsored by Aliance International
James Barron, Landmark Health Club
Finalists – Lance Thompson & James De-Silva
Apprentice of Year – Sponsored by COPA Training
Kim Blackburn, Spa Naturel Dunkenhaugh
Outstanding Contribution – Sponsored by Gladstone Mark Leonard
COMPLIANCE GENIE
Over the past 2 years we have been in the market for a digital Health & Safety compliance system to move all compliance checks, document management, accident reporting and much more into the digital world.
We have tried and tested numerous systems and following a successful trial period we decided to partner with Be-Safe technologies for their Compliance Genie Health & Safety App.
In January we have successfully onboarded 120 sites and over 500 employees onto the system with site specific documentation and checklists which have been built over the previous 4 months.
The Be-Safe Technologies team have been excellent in supporting with the build, delivering the training, their ongoing support after the launch date and making the transition across a smooth one.
BIG TEAM CHALLENGE
In October we joined the nation in celebrating National Fitness Day, this is an occasion which brings the world of fitness to the nation and encourages everyone to get out there and try some exercise.
With this in mind, our group-wide campaign saw us open the doors to our clubs across the UK, completely free of charge, whilst asking people to cycle 30 minutes each, hoping to keep an exercise bike going for a 12 hour period. There were also extra group exercise classes at certain locations and some of our corporate clients joined in too, with open days and special activities.
Overall, the occasion was a huge success, with all clubs seeing large numbers of new faces through the door, and more importantly, lots of people embracing National Fitness Day… and over 20,000 miles cycled!
The event, as always, was coordinated from our support office by our Digital Marketing Manager, Andy Rudkin, who added ‘Every year we aim to do better than the last, and again, we feel like we have. Seeing that many people enter our clubs, and enjoy exercise, some for the first time, was amazing to witness. It’s now our job to top it again in 2026!’
HYROX
Exciting news: We’ve officially launched HYROX Training Hubs in a number of our larger clubs, giving members the chance to experience this fast-growing global fitness trend. Each club now has four trained staff delivering authentic HYROX classes, allowing us to enhance our studio timetables with high-quality, competition-focused sessions.
To launch, we offered a one-month free trial, and the response has been fantastic. We now run 10–15 HYROX classes per week, helping members progress through every component of the HYROX training model.
HYROX is also available as a premium bolt-on membership, offering:
- Access to all HYROX-specific classes
- A dedicated WhatsApp community
- Early-bird access to official HYROX event tickets
- Optional 12-week progressive training programme
Phil McGill, a current 3d leisure member, says:
“Since starting the HYROX classes I’ve noticed a huge difference. I feel stronger, my form’s better, and I’m a lot more confident in what I can do. The sessions are well put together, and the instructors give great tips on technique and consistency. I still hate burpees (who doesn’t?), but I’m actually improving at them! Honestly, the classes are 100% worth the extra money and you really feel the difference. Looking forward to Birmingham HYROX”
We’re now excited to expand HYROX hubs into more clubs and continue supporting our members on their fitness journey
SPA DEVELOPMENT MEETING
In November we hosted our Spa Managers meeting at the Leonardo Hotel, Tower Bridge. This saw some fantastic presentations from Leon at Ishga, Mathieu Ecollan from Staycation, plus presentations from our spa team on 3rd parties, online sales, business development, and discussion around the mystery shopper results.
All who took part in the day fully engaged with the presentations and their spas will certainly benefit from their new found knowledge.
RISING STAR
In September we held our latest Rising Star course at Catterick Leisure centre. This was a 2 day course held by the Northern Operations team for the up-and-coming senior leaders within the business. Presentations were held on finance, operations, business development, spa, HR and standards.
Huge thanks to Les and his team and Catterick leisure centre for hosting us.
Dan Glue Northern Operations Director said:
“This was one of the best courses we have run to date, as the venue and support from the onsite team was superb. Presentations were on point and the attendees really got into the spirit of the training with a great blend of onsite learning and networking with colleagues across the UK”
MEMBER FEEDBACK
We have recently completed member surveys across all the sites that we support. This has involved surveys being sent to over 200,000 members across 100 clubs with all the results then benchmarked and specific feedback reacted to. The Key information that came out of the process was:
- Completion rate up from 13.4% to 16.4%
- Members visit an average 2.3 times per week
(unchanged on 2024)
- Facility rating up from 4.3 to 4.4
(out of 6 max) - Service rating up from 5.2 to 5.3
- Cleanliness rating up from 4.5 to 4.6
SOPHIE HAS JOINED THE TEAM
We are delighted to advise you that Sophie Honeywell has recently joined the team and will be looking after the social media strategy across all our clubs at 3d leisure.
With previous experience leading large-scale event marketing campaigns, she is looking forward to getting to know our clubs, our communities, and our members as she works to enhance our online presence and share the stories that make 3d unique.
Outside of work, Sophie enjoys running, yoga, and horse riding.
EMPLOYEES OF THE QUARTER
We would like to take the opportunity to recognise some of our outstanding colleagues who have gone over and above over the last 3 months. Let us introduce our ‘Employees of the Quarter’
Scott Maxwell
Elevate
Rebecca Gough & Georgia Nel-son-Roberts
Dolphin Square
Carlo Munoz
MOD
Mark Parnell
LA Active
Larisa Chayka
Quad Docklands
Kaska Pietruszka
Oasis
Sophie Jackson-Hale
Zone10
Amanda Robertson
Tesco Heart Gym
Lucy Wildman
Revival
Rus McDonagh
Reflexions
Isla Blain
Gymophobics
Molly Andrews
Support Office
Stella Wilson
Juvenate Cheltenham
Archie Conan
Chelsea Harbour
Jessica Duroe
Spa Naturel Sheffield
Karen Makin
Spa Natural Haydock
Stephanie Williams
Albrighton Hall Spa
Gethin Griffiths
3d Support Manager
Steven Morris
3d H&F Glasgow
Jason Alan
Juvenate Edinburgh
Jamie Storrie
Juvenate Edinburgh
Florin Manolache
Rena Holborn
Shravani Mudavathu
Rena St Pauls
Ted Pegler
The Milner York
Trudi Harris Pensby
Sports Centre
Tom Johnson
Fashionable Fitness
Beth Cotton
The Midland
Salim Charkaoui Essouni
The Dilly
Catherine Davies
32a
Ellis Hawkins
Stockshall
Jody Evans
Catterick Leisure Centre
Josie Howker
Stockshall Spa
DRIVING SALES
The key New Year marketing campaign is now underway and hopefully driving lots of enquiries into the clubs. The remaining campaigns for 2026 will be following the same theme but with different tag lines and offers
