March 2010
Great success with online sales – We introduced the capability for all our clubs to start selling memberships online in September 2009. The success has been phenomenal with our clubs now selling 10% of all memberships through their websites. These sales have proved to be in addition to their normal sales and are generating additional revenue. If you are interested in selling online then contact us on 01252 732220 or info(at)3dleisure.com - we can have you set up and selling within a week.
Sales up 20% on 2009 – Our clubs have performed really well in the first quarter of 2010 despite the difficult financial climate. As a group we have seen sales grow by 20% on 2009 with attrition rates of 8%. As we do not have membership contracts in our clubs, these numbers are even more impressive. Our success is down to our Quality Management Systems which ensure excellent customer service, a great member induction process, well planned and innovative marketing campaigns and a robust sales process.
Big savings to be made – More suppliers have recently been added to the Retain buying group allowing members to take advantage of discounted rates on more of their day-to-day purchases. Retain is a network of 200 operators and small groups who have joined together to maximise their buying power. Membership is FREE, so join today and take advantage of discounted rates on many purchases including insurance, cleaning chemicals, equipment, stationary etc.
Are you achieving maximum conversion from enquiries? – Our clubs convert 80% of enquiries to sales, do you? We can offer a range of services that will help you to achieve these levels. Some of the services we offer include mystery visits, mystery sales calls, sales training and the introduction of a full sales system to ensure that you get maximum return from your marketing campaigns.